Refund Policy

Last updated: February 01, 2026

Our refund policy is designed to be fair to both our customers and our business operations.

1. Eligibility for Refund

Refunds are processed based on the timing of the cancellation relative to the scheduled pickup time. Please refer to our Cancellation Policy for specific details on refund percentages.

2. Processing Time

Once a refund is approved, it will be processed within 7-10 business days. The actual time it takes for the funds to appear in your account may vary depending on your bank or payment provider.

3. Non-Refundable Items

Certain charges, such as convenience fees or specific promotional discounts, may be non-refundable. Any damage charges or traffic violation fines incurred during the rental period are also non-refundable.

4. Method of Refund

Refunds will typically be issued to the original payment method used during the booking process.

5. Contact Information

For any refund-related queries, please contact us at info@crazycarz.in with your booking ID.